Introduction
Legacy Emergency Medical Services (Pty) Ltd. is a registered Advanced Life Support ambulance service, accredited by the Mpumalanga Department of Health.
Legacy Emergency Medical Services was established in 2016 as an Advanced Life Support Emergency Service, providing emergency medical care and support services. Due to the changing environment and the increasing demands of our clients, it became a necessity to diversify the services rendered by the company.
We have a holistic view on services rendered. All facets of pre-hospital care, emergency transportation, training, equipment sales, and special VIP treatment is part of the Legacy company profile. Our service knows no boundaries as we exceed client expectations.
Legacy is becoming a complete multi-disciplined service, offering specialist individual attention to our clients. Legacy sees teamwork as the key element of success in all that we do, thus creating a successful environment in which we can grow.
Legacy believes in a ‘hands-on’ approach to all our projects. We are equipped with the latest, state-of-the-art technology and highly qualified staff and resources, to ensure the finest professional service is rendered at all times.
Our Mission
Our mission is to offer excellent specialist services in each of our professional disciplines. To provide this service in accordance with statutory practices, codes of conduct and integrity at all times.
To provide our patients with the highest quality of pre-hospital care and medical transportation services through a unified team of highly qualified professionals.
To save lives, reduce suffering and enhance quality of life through the provision of accessible and responsive quality patient care and transport.
Our Vision
Our vision is to offer a broad spectrum of specialist emergency services to all current and prospective clients. Legacy Emergency Medical Services strives to become the Preferred Service Provider (PSP) for all our clients through excellence and efficiency.
We strive to maintain and improve our role as a leader in the Emergency Medical Services industry of South Africa and the world. We will always meet and by far, exceed the changing needs and expectations of the community we serve.
Legacy Emergency Medical Services will develop collaborative relationships with the public, healthcare facilities, other ambulance services and various community organizations.
We are innovative, responsive, excellence driven and community focused to ensure a better tomorrow for all.
Our Values
We value our reputation and professional profile as these values influence the way we conduct business and how our company is managed.
We do this with accountability, integrity and innovation. We value the passion, effectiveness and growth potential of our people, and their need to feel valued and respected.
Empathy
We understand and meet our patient’s healthcare and emotional needs
Resilience
We understand the fight of many of our patients and put the same passion and energy into healing them
Timeliness
We provide emergency and non-emergent medical transportation in a timely manner
Accountability
We take ownership of our responsibility for a patient’s wellbeing under our watch
Delivery
We deliver our services to exceed patient and client expectations
Quality
We continuously monitor our quality of service through evaluation and reporting
Education
We help patients and healthcare providers to make better life-saving decisions through continuous education and training
Teamwork
We work together using multi-directional communication to ensure essential information flows securely throughout the company
Efficiency
We implement effective technology and protocols based on the patient’s and client’s best interest and measure against medical best practices